Taxi booking apps- a never-ending demand in the market of commuting

Taxi booking apps have altered the way of commuting to a significant extent. Remember the time back in the ’90s where we used to wave our hands at taxis waiting at the street corner? Seems like a profoundly hassled task now. On a global scale, it is estimated that 47 million trips are completed per day. The advent of Uber and Uber clone apps has turned taxi businesses upside down. Many taxi companies who invest in Uber-like app development and integrate Uber clone apps in their system are creating wonders in the market and receiving high ROI. The market share of the Uber-like taxi businesses in the market is about 72-75%. This sure gives an idea of how affluent the Uber clone app is in the taxi industry.


How does a basic taxi booking app work?

  1. Admin manages all the operations of the app with the help of a dashboard and panel. All information related to the taxi rides, invoice details, and much more is saved in the app that the admin can access and track easily.
  2. Users and drivers can log in and create a profile easily. The login process is done in a jiffy with a mobile number, email id, or social media accounts.
  3. Users can request a taxi cab easily and get a taxi to pick them up at their doorsteps. They can also schedule the ride for a particular date and time, enhancing customer convenience.
  4. Drivers receive a request on the booking and can accept or reject it based on their availability. After accepting the ride request, drivers pick up the customers and drop them off at their destination with the help of the intact GPS feature.
  5. After availing the ride services, users can pay through a multitude of ways and give ratings based on their ride experience.

General notable statistics to prove Uber clone’s grind

  • The global market value of Uber is $72 billion.
  • Uber has a 3.9 million driver base.
  • There are 75 million users of Uber around the globe.
  • The average income of taxi drivers is estimated to be around 480 US Dollars.
  • The percentage of female Uber X drivers is 28%.

Thus, Uber’s reach and employ-ability to the workforce is profound, and the reason for this can be the smooth functioning of the app, feature-rich UI, and upgraded revenue system.

Let us look at a few primary and extensive features that Uber clone software has to offer.

Social media login
Users can log in directly into the app with their social media accounts like Facebook, Instagram, or by using Gmail.

Push notifications
Users will receive information about their ride, driver confirmation, driver’s location, and much more.

Payment Modes
The white-label Uber clone should have multiple payment gateways, like credit/debit cards, in-app wallets, etc.

Promo codes
Users are given periodic promos codes and discounts which they can avail of on their rides. They can also share it with their friends and family.

Scheduled rides
The customers can even book taxis for a particular time and date. They can schedule their booking, which helps them avoid the pressure of booking it at the end hour.

Estimated time of arrival
The estimated time of arrival (ETA) of the driver to the user’s location is updated. Users can keep track of their ride with the help of this feature.

Ride history
In the Uber clone app, users can view their ride history with details like date, time, fare, vehicle number, and much more.

The intact GPS feature of the app allows users to track drivers easily. Besides, they can also update the location or communicate with drivers on the routes if needed.

Rating & Reviews
Users can rate the ride experience and the drivers’ hospitality. This helps the admin to keep the service quality in check.

Smart digital wallets
The in-app wallet, integrated into the uber clone app, allows users to pay easily by syncing their banking accounts. By this, users can carry out their payment process within a few seconds.

Vehicle selection
Users can book for cars based on their preferences like SUV, black cars, electric cars, etc.

Fare estimation
The fare estimated in the app before taking the ride helps the users get an idea of which vehicle to choose. This also eliminates the hassle of bargaining with the drivers.

Ride cancellation
Users can cancel the ride within a particular time of booking the trip. They can even cancel the ride post it, but the users will be charged a nominal cancellation fee for it.

Talk to driver
The in-built chat and call options help the users contact the drivers and pass the information on the pick-up location, destination, and much more.

Save location
In the app, users can save the places frequently visited, like the workplace, hospitals, home address for pickup, and much more.

Trip verification
Before getting on the ride, users and drivers can verify the ride with the help of the OTP generated.



Given the situation, this is a very integral feature that needs to be integrated into the app.

Temperature check and PPES
Users receive a notification on the driver’s safe temperature and whether the driver is wearing PPE and masks. Users can also be checked for their temperature before they get on with the help of the automated thermometer. This ensures the safety of the drivers, as well.

Cashless payment
To avoid contracting viruses through the handling of hard cash, users can pay by digital money. It is safe and easy to carry out their payment through e-wallet app, credit, or debit cards.

High touch details
Users are requested to wear a mask and avoid touching high contamination areas like the car seats and handles frequently. They should also be given a hand sanitizer, which will be available in the car.

Cases and location details
Drivers can also detect the location and look for the COVID-19 cases in a particular area. Depending on the cases, the drivers can decide whether or not to take the ride. Thus, ensuring safety for the drivers, as well.

Passenger count
Passenger count of the ride can be restricted to a maximum of two members. This is a safe way of ensuring social distancing and personal hygiene at this time. This can reduce the anxiety of the driver as well.

Wrap up

Taxi service apps have made a revenue of $183,677 million as of the year 2019. Given the COVID-19 situation, it is only reasonable to expect the market to increase multi-fold. People seek to travel privately and safely. Using public transport for transport is aversive for at least a year or so. This is the right time to establish a taxi service app or rejuvenate your existing app with the help of an on-demand uber clone script according to the situation’s standards and needs. Integrate features which will help build trust among the users and survive these times. Minimalist and hygienic businesses will reach horizons at this time and continue to flourish even after the pandemic.

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