The way people shop for their essential products has drastically changed with the influx of several online grocery delivery apps. Freshdirect is one of the top American grocery delivery service providers. Users can order fruits, vegetables, dairy products, cool drinks, and seafood from the platform. Its business model is based on the farmer-to-consumer concept supported by a robust supply chain network.
The Covid-19 pandemic changed the grocery industry forever as every convenience store had to adopt digitization in their daily business operations. They gave more priority to user safety by providing contactless delivery options. Many supermarkets and wholesalers have teamed up with grocery delivery apps for contactless in-store pickup and same-day delivery directly to the users’ doorstep.
With the online grocery delivery market in the USA set to reach a whopping $59.5 billion by 2023, Freshdirect is on the right path to become a leading grocery delivery player and have a stronghold over the industry.
We provide a high-quality Freshdirect clone where grocery orders can be made in a hassle-free manner by the customers. The Grocery delivery clone app can be used by independent stores as well as grocery chains with ease.
The various elements in the Grocery App are
The user app – The customer can create his profile quickly on the grocery delivery app. He/She can utilize the advanced search and filter option to get access to the desired product. A user can add the list of items needed to the personal order cart. He/She can proceed to the checkout option to process the order on the platform. The required payment can be made online itself through a variety of methods like credit cards, debit cards, digital wallets, and online bank transfers. The customer can check the status of the order on a real-time basis using his device. The user can interact with the delivery executive anytime via the chat option. Once the order has been delivered to the customer’s location, he/she can rate the quality of services provided by sharing feedback in the integrated review system.
The different options for the delivery executive – Last-mile delivery is ensured for the users due to the dedicated and professional services provided by the competent delivery personnel. He/She can use the online grocery delivery app for registering himself, submitting his/her personal information, upload the documents for verification, either accept or reject an order delivery request raised by the users on the platform, access his history of earnings like the total number of orders processed, commission earned, and total hours worked, interact with the store manager and the customer through the live chat facility, and use the route optimization feature to reach the users’ location as soon as possible.
The facilities for the grocery store manager – He/She can utilize the grocery app for real-time inventory management, handling user queries, dealing with issues faced by delivery executives, switch or on switch off the availability option indicating his/her acceptance or reluctance to fulfill an order, manage the distribution of commission and bonuses to the delivery personnel, and issue announcements and other information to the customers from time to time.
The Admin Panel – The admin plays the crucial role of managing the daily business tasks efficiently. He /She is responsible for fixing the delivery radius for fulfilling the orders raised by the users on the grocery platform, prepare detailed analytical reports about the financial performance of the business over a period, charge a higher rate (surge pricing) during times of excessive demand and peak working hours, manage the settlement of transactions, and render prompt customer support to resolve complaints and grievances amicably.
The step by step procedure to follow for making your Grocery delivery business idea a reality
Make sure to turn your concept into a minimum viable product (MVP).
Determine the nature of your target audience like the age group, demography, likes, dislikes, and income level.
Add all the necessary features and functionalities to your Android and iOS apps, and grocery ordering website.
Ensure that the user interface is very friendly to handle and orders can be made in just a few seconds.
Launch the application at the right time in the market to get maximum business traction. This should be done once all the development phases are over.
Provide dedicated technical support services post-launch.
Upgrade the software of the grocery delivery app frequently by adding new features to satisfy your customers completely and ensure them more convenience.
Some key aspects to focus on while establishing a Grocery delivery clone app
Ensure that the essential products are always stocked adequately on the platform. Customers hate to hear the out-of-stock (OOS) word as it gives them a lot of inconvenience. Automate your inventory management processes by incorporating digital tools and real-time trackers. This ensures efficient supply chain management and better business prospects.
Make sure that you do not expand your operations in a flash without planning properly. Big players like Amazon and Walmart have sizable clout in the market and strong industry experience along with heavy capital infusion. Offer an innovative business model that is highly friendly to your shoppers.
Try to decrease the checkout time faced by the users by offering them in-store pickup facilities and encouraging them to pay for their orders online by reducing the usage of cash. This will ensure that more value is rendered to the customers.
The common features of the Freshdirect Clone are
Access to discounts and offers that enable the users to reduce their grocery bill by availing redeemable coupons and attractive promotional codes. An inbuilt loyalty program and a referral scheme are necessary.
A delivery scheduling facility where customers can place their order several days in advance.
Access to order history to save time for the users when they order the same items repeatedly on the Grocery delivery platform.
Offer 24×7 customer support in numerous languages.
A smart search facility for users to locate their choice of products by using keywords. It can also be integrated with a voice and image-based search facility.
Sending push notifications to the users to update them about the order status and location of the delivery executive.
The future of retail is here in the form of Grocery apps. Procure a Freshdirect clone to experience huge success in the industry instantly.